Ashes of Creation Dev Tracker

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Dev Discussion #3 - Group Gameplay

Thanks again all for taking the time to join in our Dev Discussion <3 will be wrapping up a summary for the team, but feel free to keep posting your thoughts!
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Know Your Nodes: Economic Node Type

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“The sails of diplomacy are driven by the winds of trade, within the seas of opportunity.” - Motto of one of the wealthiest guilds the 10 seas had ever seen.

Our newest #KnowYourNodes article covers the Economic Node Type and what makes it unique! https://ashesofcreation.com/news/2019-05-32-know-your-nodes-economic-node-type
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Is there any way to get around paying VAT ?

Hi there - as a few others have mentioned, VAT is a country tax that is based on where you are located. So unfortunately no, unless you want to potentially anger any local governments ;)

I'm going to go ahead and close this thread out, but please feel free to message me directly if you have any further questions about this!
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Shop Images Don't Display - Can't see what is actually For Sale

Hi there @Solaris - we just fixed an issue where certain shop images were not displaying for some package holders, so you should now be able to see the pictures for all of the ones you were missing!

Please feel free to message me directly if you have any additional issues seeing these items in your shop.
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Where can I see my Pioneer package?

Hi there @tear - just glanced at your forum profile and it looks like you successfully have your Pioneer role and badge, so you should be good to go! I'm going to go ahead and close this thread out now - please feel free to message me directly if you have any further issues with seeing your Pioneer package on your account.
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Did we all lose our badges from the old forums?

Hi there - yes, your forum account is now linked to your Intrepid account, so in the process all accounts were wiped. You can read more details in our FAQ back from when the forums launched: https://ashesofcreation.com/news/2019-04-04-forum-launch-and-faq

However, if you're a Kickstarter or Summer backer that should receive a forum badge as part of your package, those badges are now available on the forums! If you believe you should have one of those and don't currently see it on your forum profile, please message me directly so we can investigate further :smiley:
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Zii's Warwind Hippogryph

The only thing he's "too" of is TOO CUTE! <3
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Winter Nyth Doodle

Hiya @vandoodle - just wanted to stop by and let ya know we featured you for today's Fan Art Friday! We gave you a shoutout here -

Facebook: https://www.facebook.com/779141468895572/posts/1437999683009744/
Twitter:

Thanks again for sharing your adorable work :blush:
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Dev Discussion #3 - Group Gameplay

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Glorious Ashes community - it's time for another Dev Discussion! Dev Discussion topics are kind of like a "reverse Q&A" - rather than you asking us questions about Ashes of Creation, we want to ask YOU what your thoughts are.

Our design team has compiled a list of burning questions we'd love to get your feedback on regarding gameplay, your past MMO experiences, and more. Join in on the Dev Discussion and share what makes gaming special to you!


Dev Discussion #3 - Group Gameplay
How do you feel about grouping in MMOs - what's your ideal group experience?


Keep an eye out for our next Dev Discussion topic featuring your best/worst MMO experiences!
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Forum bug.

Hi there - was just catching up on your Discord messages to me from overnight! Apologies that it appears you took my most recent message to say that we're not investigating this further for you - I'm continuing to gather information on this as well as tracking down if there are any other instances of this bug we can report on to Vanilla. For example, this morning I was able to reproduce the issue myself by following the same steps you did with some new accounts I created for this purpose.

I understand you are frustrated with this situation, and I've done my best to help you out both here and on Discord to see if we can troubleshoot this - I appreciate your patience as we dig into this more!
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For those who care.

Stay well, friend <3
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Login problems

Hi there! As others have mentioned, the error you're seeing on the Launcher (Authentication Failed Beta Credentials Not Active yet) is due to our Apocalypse servers currently being offline for maintenance: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016195174-Error-Authentication-Failed-Beta-Credentials-Not-Active-yet

We haven't announced our next Open Beta test window yet, but we'll be sure to post it on our website, here on the forums, and on social media!
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OG Kickstarter. How do I see what I have from Kickstarter?

Hi there - if you have your Kickstarter code on hand but haven't redeemed it yet, I'm excited to let you know that code redemption for Kickstarter keys is available again! Please follow these steps to redeem your Kickstarter code on your account: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016195054-Where-do-I-redeem-my-Kickstarter-code-

(If for some reason you don't have your Kickstarter code, please open a support ticket directly here for further assistance.)
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Kickstarter key

Hey there! Yes, we sent several emails with Kickstarter keys out to folks previously - if you didn't receive an email with your code, please open a support ticket directly here so we can assist you further!

Once you receive your Kickstarter key, you can redeem it by following these steps: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016195054-Where-do-I-redeem-my-Kickstarter-code-
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So I had this very refreshing encounter with the customer support

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I will take a look at this tomorrow

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